FAQ'S
We understand that you may have questions while shopping with us. Below are some of the most common queries to help you have a smooth and enjoyable shopping experience at Yakosha.
---
1. What is Yakosha?
Yakosha is an online store offering a wide range of products, including fashion, electronics, home essentials, and lifestyle goods. We are committed to providing high-quality products at affordable prices with a seamless shopping experience.
2. How can I place an order?
Ordering from Yakosha is simple:
1. Browse our website and select the products you love.
2. Add items to your cart and proceed to checkout.
3. Enter your shipping details and complete your payment.
4. Receive an order confirmation and wait for your package to arrive!
3. What payment methods do you accept?
We accept multiple payment options, including:
✔ Debit/Credit Cards (Visa, MasterCard, etc.)
✔ UPI & Digital Wallets
✔ Net Banking
✔ Cash on Delivery (if applicable)
4. How long does shipping take?
Delivery times vary based on your location and selected shipping method. Generally, orders are delivered within:
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days (if available)
Once your order is shipped, you will receive a tracking link to monitor your delivery status.
5. How can I track my order?
After your order is shipped, you will receive an email with a tracking link. Simply click on the link to check the status of your shipment.
6. What is your return and refund policy?
We offer a hassle-free return and refund policy:
You can return most items within 7-15 days of receiving them.
The product must be unused, in its original packaging, and in resellable condition.
Refunds are processed within 5-7 business days after approval.
To initiate a return, please contact us at yakoshaofficial@gmail.com.
7. Do you offer exchanges?
Yes! If you received a defective or incorrect product, we are happy to exchange it for you. Contact us within 48 hours of receiving your order to process the exchange.
8. What if I receive a damaged or incorrect item?
We sincerely apologize for any inconvenience. If your order arrives damaged or incorrect, please reach out to us at yakoshaofficial@gmail.com with your order details and photos of the item. We’ll resolve the issue as soon as possible.
9. Do you ship internationally?
Currently, Yakosha ships within [your country/region]. We are working on expanding our reach to international customers soon! Stay tuned for updates.
10. How can I contact Yakosha for further assistance?
For any questions, concerns, or support, feel free to contact us via:
📧 Email: yakoshaofficial@gmail.com
📱 Social Media: Follow us on [Instagram], [Facebook], and [Twitter] for updates and exclusive offers!
---
If you have a question that isn't listed here, don’t hesitate to reach out—we’re always happy to help!